- Can big business solve big problems?

This week on "Firing Line."

- When I go talk to a lot of politicians, they want help.

- [Margaret] Jamie Dimon, CEO of JP Morgan Chase, says he's ready to help America fix its problems.

- We're not doing it as a criticism of government.

I think it's a recognition that government cannot do some of these things on its own.

They need the help of the private sector.

(crowd cheering) - [Margaret] In Modesto, California, on his annual bus tour of Chase branches, he just announced a $750 billion initiative to help fix the country's affordable housing shortage.

- I think the national interest is more important than JP Morgan.

If our country doesn't do well, JP Morgan will suffer.

Look, I think the best thing to do is come up with solutions, roll up your sleeves and get to work, 'cause complaining about it, obviously is not gonna fix the problem.

- [Margaret] What does Jamie Dimon say now?

- [Narrator] "Firing Line" with Margaret Hoover is made possible in part by: Robert Granieri.

Vanessa and Henry Cornell.

The Margaret and Daniel Loeb Foundation.

The Beth and Ravenel Curry Foundation.

And by the following.

- Jamie Dimon, welcome to "Firing Line."

- Margaret, I'm thrilled to be here.

- This week, you announced a major housing initiative, $750 billion that you intend to pour into affordable housing over the next 10 years.

That is a humongous number.

Help us understand what three quarters of a trillion dollars is.

- Yeah, so we announced this program.

We already do a lot of mortgages and affordable housing, one of the largest in the country.

And mortgages, you know, we make mortgages.

We want to do more.

We wanna get more people to homes.

We wanna make homes more affordable, reduce the cost of mortgages, you know.

Policy actually helps people build more supply of home ownership.

And then affordable housing, we think the effort here can actually create a million affordable housing units.

And we're just one bank, you know, other people are doing a lot of these things too, so.

It's part of our American Dream Initiative, but we hope to, you know, fix a lot of issues that face Americans and just do our part in lifting it up.

- I mean, for the audience who's trying to get their head around what three quarters of a trillion dollars is, when you think about the TARP bailouts for the banks in the global financial crisis, that was a $700 billion effort, this is more.

- Yeah, and just to be clear, we didn't need it at all.

- And you didn't need it at all.

- No, and the TARP gave us 25 billion.

They made us take the 25 billion.

We didn't need the 25 billion.

In fact, I wanted to give it back to them right away.

But this is much bigger than that.

This is, you know, a recognition that we all could do more to lift up all parts of society and make our economy work better for everybody.

- Does this reflect a different understanding of how a large financial firm should play with our most urgent crises in this country?

- I think it is partially a recognition of that.

So the American Dream Initiative is small business, skills, you know, helping small businesses by consulting or lending.

It's part of the American Dream.

You know, getting these kids jobs and skills.

I'm about to go to meet a community group here that's done a great job.

Modesto getting kids certificates in advanced manufacturing, robotics, instead it gets them jobs.

It's also financial inclusion.

So yeah, this is a recognition.

And we already did it, but the team is very excited about it.

We say, you know what?

More needs to be done.

Here's what we can do, our share.

We're not the only one doing it.

And let's double down on it.

You know, it's mostly commercial.

Part of it's philanthropic, you know.

The philanthropic part is like think of catalyst money to get something going.

- Yeah, but this is a business.

- Yeah.

- What's in it for you guys?

- Well, I said most is commercial, and it is.

We're very careful.

We're very diligent with what we do.

But we do $500 million of philanthropy a year.

But we try to do philanthropy in a very specific way, which is to catalyze something that will become self-sustaining.

Think of community development investment, think of work skills, think of helping people do the work skills here, double their output.

That we will do, so, I think it's important.

You know, most people I know, you look at the American system, it works great, but there is truth that certain people have been left behind and we all need to do more.

And I think it is a job of a business.

I think a lot of small businesses here, the Bitcoins already do a lot of this stuff.

But we need to do more.

And part of it, as you know, is policy.

It's not, you know, I'd say a lot of things we do that would succeed is fixing policy that's failing.

And you don't have to spend any money at all.

Just get the policy right about schools, or immigration, or taxation, or certain regulations, so.

- So for years, the housing crisis and affordable housing has been, to your point, thought of as a public policy problem.

So what gave you the idea that your business could partner with government to help solve the problem?

Because it's almost like you're stepping up because government hasn't been able to solve it itself.

- Yeah, I think that's true, but we're not doing it as a criticism of the government.

I think it's a recognition that government cannot do some of these things on its own.

They need the help of the private sector.

And one of the great lessons that we started this years ago in Detroit, we had great mayor, got elected by write-in votes, a white mayor in a Black town.

And he said publicly, anyone who can help me, civic society, business, government, federal government, I wanna get my city in better shape.

I wanna reduce crime.

I wanna get jobs.

I wanna make it safer.

I wanna get the schools to work.

I wanna get the hospitals to work.

And we called him up and said, we're all in.

We were a big bank in Detroit, so we had self-interest that we wanted to make Detroit better.

It was one of the last towns that had not had a renaissance.

And it actually worked.

It was good policy, over time, you know.

I think he inherited 40,000 abandoned homes.

- You're referring to Mayor Mike Duggan.

- Mayor Mike Duggan, God bless him, yes.

And so that kind of inspired us that collaboration works.

Yelling and screaming at each other doesn't work.

Bad policy doesn't work.

So good policy and collaboration.

And when I go talk to a lot of politicians, they want help.

I'm not saying they don't have the expertise.

They want to understand the problems.

You know, we can give you a million ideas that can help.

So in this town, in San Francisco, they're reducing the cost of taking an industrial place and making it residential.

They're making it easy to buy something.

They've reduced crime on the street.

They'll make it easier to move people to downtown.

And all these things need to be done together to do it right, so we know it works.

And, you know, and then we try to disseminate best practices.

- The announcement for this housing investment is riddled with words like with the right policies, or public-private partnerships, zoning reform, permitting reform, tax credits.

Is the biggest obstacle to building affordable housing money or is it regulation?

- It's regulations, you know, and it could be federal, it could be state, it could be local.

You know, we put on top of regulations.

The permitting takes too long, that takes a long time.

It's hard to build.

You can't get space that's close enough to town.

There are a lot of local laws that you can't build a second story.

You can't turn a second dwelling into a house.

You can't use the basement as an apartment.

There are tons of laws.

I think in California, the analysis I've seen shows that it costs 40 or 50% more to build affordable housing than it does in Nevada.

So sometimes it's not in my backyard.

Sometimes it's the regulations.

Sometimes they put a lot of social things, you know, you have to use union work.

You have to do all these various things.

And if you want affordable housing, make it cheaper, make it easier to do.

- When people hear this announcement, the size of it, why should they believe that a bank can move the needle on the enforcing of affordable housing crisis?

- Yeah, look, we're just doing our part.

And, you know, I think there are two things.

One is to actually- - Can you move the needle?

- Well, you can move the needle twice.

Actually help communities do what they wanna do.

That's number one, that will be real.

If you go to Detroit and ask the mayor, he would say that, you know, that JP Morgan and others made a huge difference in town, you know.

The second is, you know, lead by example.

Other people wanna do it.

I get calls from other CEOs sometimes who kind of say, if you're doing that, we'd like to help you do it.

Programs that are very thoughtful and properly designed actually work.

It moves the needle a little bit.

If we all move the needle a little bit, then that needle will move a lot.

I personally think that America could be growing at 3% a year if it fixed all these other policies without spending more money.

And that would start to fix our deficit problem.

It would give more money to governments to pay for certain things that we all, you know, we all think society needs, so.

- And our national debt.

- And our debt, yes.

And I just think, look, I think the best thing to do is come up with solutions, roll up your sleeves and get to work because complaining about it, obviously is not gonna fix the problem.

- You know, when Americans look around and survey the prominent CEOs in the country today, I don't need to say their names.

You know, we all know who they are.

You know, there's some skepticism that they are as altruistic or service-oriented as this vision suggests.

How many other major CEOs like you, not necessarily in financial firms, are thinking about their responsibility to this country in the way you are?

- Yeah.

Well, first of all, my experience with CEOs are a lot are hugely patriotic.

And if you go to the Business Roundtable website, you'll see a lot of efforts companies are doing around a broad spectrum of things.

And obviously if you're a healthcare company, it's more healthcare.

If you're a financial services company, it's more financial services.

- What if you're a space company?

- Yeah, well, I don't know what some of them do, but my point is they're also human beings.

They're all different.

They're all different views and different things and different ways of work.

- Internet tech company.

- It's a free country.

I can't expect this person to do what we do or vice versa.

But I think you'd be surprised what all these companies actually do.

How they try to get involved.

And I think it's good that they wanna do more sometimes.

I promote that because I think we need to fix some of our country's problems, you know, to stand up for what we believe in, how great this country is, and like I said, let's get to work, so.

There are a lot of things to do to actually build stuff.

I went to a company yesterday called Zipline that makes, think of drones, but they saved 17,000 lives in Rwanda by delivering medicine to remote locations.

They are now doing flights in America to get people medicines or foods or delivery.

And just think about this.

Instead of getting into a 4,000 pound car and driving for 35 minutes to pick up a $30 meal and deliver it, this drone delivers it in four or five minutes.

It doesn't burn the CO2, it doesn't use as much energy.

It's safer on the roads.

Traffic goes down.

Traffic accidents go down.

America has this unbelievable ability to innovate like that, so.

And unleashing it to help the military, you know, our security side, that's gonna be important too.

- Do you think about inspiring a next generation of business leadership?

- Yeah.

- To do the same thing?

- Yeah, I think we should.

I think we should educate ourselves about what this country stands for, has stood for always.

You know, I remind people that Constitution is a legal document.

The Bill of Rights is a legal document protecting the rights of individuals against the, you know, the mothership type of thing.

But what's the underpinnings to that?

It's freedom of speech.

Freedom of religion, family, country, God, civic responsibility.

The Founding Fathers always spoke about civic responsibility.

They expected, you know, political leaders to have civic responsibility.

And it's those values that underpin America.

We stopped teaching 'em.

You can look at a lot of high school curriculums today and they're mostly teaching about how bad America was.

Of course, there were some bad things in our past.

We all know that.

We should acknowledge that and fix them.

But to take away the principles, they knew it wasn't a perfect union when they built it.

You know, with the word they said, you know, we're on the path to a more perfect union, so, and that's true today.

- Is it really about character?

- Sometimes, yeah.

- [Margaret] The character of leaders?

- Yeah.

When I think of being a leader of any kind, you know, you could be a teacher in a classroom, it's an honor, a responsibility, a privilege.

It's not like you get to be a bully or something like that.

It's a servant position.

I know you've interviewed a lot of generals and it's amazing when they talk about their troops or their responsibility to the United States and the Constitution.

It's a servant job, you know, and you have to do the right job.

It's hard to do the job sometimes, but it is a servant job.

And we should be teaching those things all the time.

- Your grandfather came to this country penniless from Greece.

Two generations later, you're one of the most successful and powerful businessmen in America and in the world.

How much is your faith in the American Dream a result of your family's experience?

- Quite a bit.

You know, as you know, they came like a lot of immigrants, you know, they never finished high school.

You know, my parents taught you all the time and my grandparents, have a purpose in life, pursuit of happiness.

But purpose meant, you know, you could be a teacher, a doctor, or a lawyer, or a banker, or a caregiver, but have a purpose in life.

Work hard.

Treat everyone with respect.

You know, leave the world a better place.

So that is part of what you learn.

But I'm also a student of history.

If you read history, our leadership has been extraordinary at times.

And they took this country from places that could've been quite bad to places that are quite good.

And so I learned from that.

You know, when you look at the world and what worked and what didn't work, you have to look at the principles, what our Founding Fathers built.

They're very thoughtful construction, you know, the three branches of the government and the Constitution and the Bill of Rights, it's kind of extraordinary.

- And yet, according to a recent AP Poll only 22% of Americans under the age of 30 believe the American Dream is achievable.

Even you have acknowledged that it's, quote, slipping out of reach for too many people.

- Yeah.

- Is it achievable?

Or is it just an idea of the past?

- Yeah.

No, it is totally achievable.

I'm not a big fan of polls, and most of those people will be wrong.

But, you know, you can't fix problems you don't acknowledge.

And so if you look at the American Dream, the middle class has gotten bigger.

Most has gotten wealthier.

The country is clearly wealthier, you know, and the rich have gotten richer.

But the real issue is the bottom 20%.

Their incomes have not gone up for 20 years.

And maybe longer than that.

And they're the ones who drive home to more crime in the neighborhoods.

They're the ones whose kids, you know, are going to schools, they're not getting the best possible education to give them the opportunity.

So yeah, I think it's true, for them it's slipping.

And I completely understand why they're angry that, you know, why doesn't it work for them?

Now, it's true in every country of the world.

And this has been true for a long time whether you're a Democrat or Republican, acknowledge the problem and then start to say, how can you fix it?

How can you get the schools to do the right thing, and how can you reduce crime, and how you can create more jobs?

And that's what we should be working on, solutions to that problem.

I do think that's a problem.

And I think it causes a lot of the polarization today.

Some of the anger today that, you know, people see that some people are doing very well and they're not.

And even the people who aren't, by the way, you know, good-hearted Americans, they're not happy with that either.

They don't like to see their fellow citizens suffering at all.

And, you know, they want to see that fixed too.

- Last year you launched the Security and Resiliency Initiative, a $1.5 trillion effort to advance manufacturing, defense, energy, frontier technologies.

This is again, aligned with the critical needs of the country, the national interest.

Why do you feel so called to serve the national interests with your bank's policies?

- Yeah.

I think the national interest is more important than JP Morgan.

But I go back, I always read about policy, and every now and then I get complaints from people like, don't worry about policy, just run the bank.

But here's a very important point.

JP Morgan probably will not be any better than our country.

If our country doesn't do well, JP Morgan will suffer.

The other thing which people should remember that our country is the leader of the world.

If we are not the lead in the world, there will be a huge vacuum and it will be not to our benefit.

And that is, and so here's some just basic principles.

To be safe, have the best military in the world.

If you wanna have the best military in the world, you have the best economy in the world.

We asked ourselves this year, okay, what can we do to help?

What are the problems?

And we got this from military officers and politicians, political leaders.

What are the things that are not working?

And then we did some real deep dive analysis.

We've shared it with people by industry, you know, where are we relying on potential adversaries for things that we should not be reliant on?

And that includes missile parts, includes rare earths, includes active pharmaceutical ingredients.

It also includes things that are in cyber and things, you know, AI and all these other things.

So we said, okay, let's double down and do it.

Take our, you know, ability, our capability.

We've hired a lot of people.

You know, we brought it out to, let's make the world safe and secure for democracy.

And I do believe that America is what makes the world safe and secure for democracy.

If America is in a weakened state, and this is important too, like if we're not the strongest military in 25 years and the strongest economy, we won't be the reserve currency either.

The world will be fragmented and it'll be very dangerous for us.

So, you know, to me, this is more about keeping the world safe for democracy and freedom.

And the alternative isn't very good.

- Your investments are in the defense industrial complex, and it reminded me that Dwight Eisenhower, at the end of his term, was a general that won World War II, warned against the military industrial complex.

How are your defense investments different from Eisenhower's warning?

- Yeah.

So I do think there's a legitimate complaint about business sometimes that it gets very self-serving.

That's what he was kind of referring to as opposed to what is good for my country.

You know, it becomes what is good for me or my company.

And I think, like I said, most are patriotic, but they got to be reminded why we're here, so.

This is, we're behind.

I mean, the fact that if you look at it about 10 or 15 years ago, we should've looked at what's happening on rare earths, aluminum, certain steel, not all steel, certain steel, production of certain equipment and said, we can't rely on China for that.

And we can't allow mercantilist behavior.

We need to do it here.

We made a mistake.

And, you know, to me, now we acknowledge it.

Let's just go fix it.

And that's what this is, you know, and we don't have a lot of time.

And the war in Iran has pointed out, we didn't have productive capability to defend the United States if there was a real war that lasted for a long period of time.

And that's a hell of a statement.

And so, as I said, if you believe America is necessary for the free world, this is something we have to do and we have to do it now.

- China makes 70% of the drones in the world.

Electric vehicles, lithium-ion batteries, solar cells.

Its ship building capacity is 200 times that of the United States.

In AI, they're developing and quickly catching up.

What are the actual risks to United States security and our economy if we find ourselves outmatched by the Chinese Communist Party?

- Yeah.

And it's not just them.

You have Russia, Iran.

You know, you have a bunch of people who made it clear they'd like to dismantle the world.

- We're also cooperating.

- Yeah.

Well, so here's, the best protection.

When they say a great military is expensive.

Fighting a war is very expensive.

Losing the war is the most expensive.

Every military officer will tell you one major principle of the military.

Have the best military that is the best deterrent.

It also helps the most allies.

It helps the most world growth.

It defends democracy.

And we still have, by the way.

So you actually speak to the militaries, they still have that.

They're just slipping, as you mentioned, some of these categories, and we shouldn't allow ourselves to slip.

And I think that's a sine qua non.

Have the best military.

And then you have to define exactly what it means by pieces of equipment and training, but we have the best trained military in the world.

We have the best equipment in the world.

But it's changing rapidly as you just stated with drones.

Some of these things are constantly changing in the battlefield, so we have to move quicker too.

- You have hundreds of employees and millions of clients in China, which is run by the CCP.

What responsibility do you think JP Morgan has to the national interest when doing business with our strongest potential adversary?

- Totally, we should look at the national interest.

There is a very important distinction here.

So we do business in China.

We bank a couple hundred Chinese companies, but we also bank in China something like two or 3,000 multinationals.

So I've told my board, I've been public about, yes, it's hard doing business there.

We want to.

I think America should engage with China, but no one wants us to leave China.

Not those multinationals, not the American government, not the American military, not the American, so, but I follow the law of the land.

So it's the Treasury Department, the State Department, the military who tells us what we can and can't do regarding China, and Chinese companies and China sanctions.

And to that we salute and do it.

The best solution with China isn't to go to war with China.

It's to engage with them and have a peaceful resolution.

We have a lot of common interests like anti-nuclear proliferation, anti-terrorism, grow your economies.

And we've got a couple which aren't the same.

You know, if they're aiding and abetting Iran, it's not the same.

And anything that goes wrong in Taiwan is definitely not the same.

And that's government policy.

I don't set government policy, nor does JP Morgan.

- In 1988, William F. Buckley Jr.

who hosted this program for 33 years, spoke to businessman, Malcolm Forbes, about the merits and the excesses of capitalism.

Forbes acknowledged that capitalism isn't perfect.

Here is the clip, take a look.

- In this country, we're used to the, we take the functioning of capitalism for granted, but we're not happy about those many who fall through the net.

We're not happy with the unsolved problems.

And it's not just villainy.

There are shortcomings in capitalism.

It's only, it's vis-a-vis the alternatives capitalism is looking better and more widely accepted.

But it doesn't mean it's perfection.

And I think the fact that so many people are, even if they're not hurting, they're upset that there are people hurting in the country.

It's not bad that there's a conscience about capitalism's shortcomings, but I don't think they jump from that to a damnation of the system as used to, on the basis as it used to be at the turn of the century and after World War I, that the alternative was this millennium of communism and/or socialism.

- [Margaret] You knew Malcolm Forbes.

- Yeah, I've met him, yeah, many times.

A couple of times, yeah.

- He argued capitalism shouldn't be judged by perfection, but against the alternatives.

40 years later, what do you think Americans think of capitalism?

- So this is great.

And this is a really important distinction.

Every system has flaws.

There's never been a system that's perfect.

Some of the flaws people talk about today, if you go to any country, there are poor people, there are slums, there are problems under any system.

So the notion that capitalism is the reason you have that's not exactly right.

That's number one.

The other thing is, some of it's just bad people.

There are bad people in capitalist societies.

There are bad people in communist societies.

There are bad people in... And when you listen to people talk about capitalism, they're confusing all these things at once.

But I totally agree.

It has left behind certain people.

We should acknowledge that.

You know, even the people it hasn't left behind aren't happy that others have been left behind.

They should have a conscience, you know.

I think people should say, I want to be part of lifting up all society.

Not just my part of society or my part of the town and stuff like that.

So I think that's brilliant.

Capitalism has brought billions of people out of poverty.

It's invented all this stuff.

Even this stuff, China's doing what?

Well, capitalism invented a lot of stuff.

- Last week, the Commerce Department announced that it had reached deals to provide federal funds to seven technology companies under the condition that they give the government a minority stake.

This is an addition to the government's 10% stake in Intel.

It's golden share in U.S.

steel, and taking a cut from Nvidia's sales of chips to China.

Does the critique, well, frankly, the loud criticism of socialism ring hollow when the federal government demands stakes in private companies?

- Yeah.

So this has kind of been going on my whole life, by the way.

It's not completely new.

They did it with GM during the crisis and they did it, and you know, economic- - Should the government be in a bit private, competing with the private sector?

- Not really, unless there's a reason that's specific, necessary, and in my view related to security and resiliency.

But in general, I would not be in favor of the government buying lots of stuff and getting involved.

- In the lobby of your new New York City headquarters, there is an American flag that is always blowing with the wind.

And it is said that you salute the flag every morning.

- I do.

- What does patriotism mean to you?

- I think it's different for this company because it's not nationalism per se.

Because you could be a patriot in a country who's autocratic.

I think patriotism here is what this country stands for.

And what it stands for is extraordinary.

I tell a lot of people here when I hear certain criticisms.

I tell them, go around the world with me a little bit.

And when you come back here, you will kiss the ground.

They don't even understand the freedoms and liberties they have.

And that if they understood that, they would salute that flag the way I do.

And I think it's important we teach it.

Why?

Why do people die for this country?

Why did they fight the Revolutionary War?

Those values transcend most other things, so.

And I think they're perpetual, they're forever.

They're not gonna disappear over time.

- Jamie Dimon, thank you for joining me.

- Margaret, thank you.

- [Narrator] "Firing Line" with Margaret Hoover is made possible in part by: Robert Granieri.

Vanessa and Henry Cornell.

The Margaret and Daniel Loeb Foundation.

The Beth and Ravenel Curry Foundation.

And by the following.

(lively music) (lively music continues) (bright music) - [Narrator] You're watching PBS.